About & Process
Getting to the right number on a disputed property insurance loss, and building the record that makes it hold, across Ohio.
About
Ironclad Assessment Group, LLC was founded by Travis Haessly to determine the amount of loss at the right number, and to build the record that makes it hold. The independence and procedural rigor behind that work answer to the evidence, not to either side.
The name is the promise: a process and a record built to hold up. To the carrier, to the umpire, and to a court.
From the founder
I came up in construction. My first roof went on when I was about eleven, working with my father and my brother, and I've been in and around the trades ever since.
The hands-on years came first. Since then most of my work has been scoping and managing: windows and doors, flooring, countertops, siding, gutters, roofing, masonry. Pricing the job, writing the scope, putting it in the right installer's hands, and standing behind what came back. The last eight years have run predominantly to exteriors, residential and multifamily.
That's the part that matters here, and it isn't the part people expect. An installer knows one trade's labor. Someone who scopes and manages knows what a whole job takes. The sequencing, what material actually runs, which line items get quietly dropped, and what the repair costs when it's done correctly rather than cheaply.
The same thing kept happening. A contractor puts a number on a loss. The carrier puts a different number on the same loss. The gap between them is enormous, and both sides are standing on the same roof. I couldn't agree with everything on the carrier's estimate. I couldn't agree with the padding on the contractor's either. The real figure was sitting somewhere in between, and nobody in the room was being paid to go find it.
That's the job I wanted. Not arguing a position. Determining the number and ending the back-and-forth.
So I don't start from trust in either direction. Not the carrier, not the contractor, not my own first impression. I start from proof. What you'll get from me is what the evidence supports, itemized, whether that lands above or below the figure you were hoping for.
Travis Haessly
Founder & Principal
Our standard of independence
Our process
We execute a written engagement agreement. You have a three (3) business-day right to cancel under Ohio law.
We confirm that the appraisal clause was invoked in writing and that the dispute is limited to the amount of loss. No valuation work proceeds without proper invocation.
We take in existing carrier estimates, inspection and engineering reports, photos, and pre-existing third-party estimates, and organize them neutrally.
We inspect and value the loss on its own merits, independent of any prior estimate.
The award separates damages by category, on an RCV or ACV basis as the panel determines.
If the appraisers can't agree, a neutral umpire resolves the difference; you pay one-half of the umpire's fee directly.